Connecting healthcare worker well-being, patient safety and organisational change : the triple challenge / Montgomery, Anthony (Ed.)

Cover
Front Matter
Part I. Linking Organisational Factors, Health Care Worker Well-being, and Patient Outcomes
1. Connecting Health Care Worker Well-being, Patient Safety and Organizational Change: The Triple Challenge
2. Job Strain, Burnout, Wellbeing and Patient Safety in Healthcare Professionals
3. Missed Nursing Care: The Impact on Patients, Nurses and Organisations
4. Linking Organisational Factors and Patient Care: Does Healthcare Workers’ Well-being Matter?
Part II. Zooming in on the Health Care Context
5. Burnout in Primary Care Workforce
6. Between Balance and Burnout: Contrasting the Working-Time Conditions of Irish-Trained Hospital Doctors in Ireland and Australia
7. Doctors Well-being, Quality of Patient Care and Organizational Change: Norwegian Experiences
8. The Relationship Between Employee Engagement and Organisational Outcomes in the English National Health Service: An Analysis of Employee and Employer Data in 28 Healthcare Organisations
9. Governing Health Care Provision: Clinicians’ Experiences
Part III. Developing Cultures that Enable Organisational Change
10. Speaking up about Bullying and Harassment in Healthcare: Reflections Following the Introduction of an Innovative “Speak Up” Role in NHS England
11. Between Taking Care of Others and Yourself: The Role of Work Recovery in Health Professionals
12. Creating Optimal Clinical Workplaces by Transforming Leadership and Empowering Clinicians
13. Compassionate and Collective Leadership for Cultures of High-Quality Care
14. Workforce and Excellence in Nursing Care: Challenges for Leaders and Professionals
Part IV. Towards Individual- and Organisation-Focused Interventions and Their Effectiveness
15. Mindful Practice: Organizational Change and Health Professional Flourishing Through Cultivating Presence and Courageous Conversations
16. Training as a Facilitator of Organizational Change in Health Care: The Input-Mediator/Moderator-Outcome-Input Model
17. Schwartz Center Rounds: An Intervention to Enhance Staff Well-Being and Promote Organisational Change
18. How Healthcare Worker Well-Being Intersects with Safety Culture, Workforce Engagement, and Operational Outcomes
19. Mindfulness as a Way to Improve Well-Being in Healthcare Professionals: Separating the Wheat from the Chaff
20. Using Transformative Learning to Develop Skills for Managing Conflict: Lessons Learnt over 10 Years
21. Well-Being, Patient Safety and Organizational Change: Quo Vadis?

This volume delineates the ways in which key areas of healthcare, well-being, patient safety and organisational change overlap with and contribute to unhealthy workplaces for healthcare professionals. There is a growing realisation within healthcare that healthcare worker well-being, patient outcomes and organisational change are symbiotically linked. Burnout and stress in healthcare workers and toxic organisational cultures can lead to a cycle of patient neglect, medical errors, sub-optimal care and further stress. This topical volume therefore outlines the ways in which worker well-being, patient outcomes and organisational change can be aligned to contribute to a healthy workplace and therefore better medical care. The volume includes an array of authors from different disciplines including primary care, clinical medicine, psychology, sociology, management, clinical governance, health policy and health services research. It succeeds in integrating different voices and reaches meaningful conclusions to address the challenges facing the healthcare workforce.