000 00917nam a2200253 a 4500
001 BDZ0005709069
003 StDuBDS
005 20190708092613.0
008 030121s2001 enk b 001 0 eng d
020 _a9780952791287 (pbk.) :
_c£17.95
020 _a0952791285
040 _aStDuBDS
_cStDuBDS
_dStDuBDSZ
082 0 4 _a362.1068
_221
100 1 _aJackson, Sue.
245 1 0 _aUsing the EFQM Excellence Model within healthcare :
_ba practical guide to success /
_cSue Jackson.
260 _aChichester :
_bKingsham,
_c2001.
300 _aviii, 153 p. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 147-149) and index.
650 0 _aMedical care
_zGreat Britain
_xQuality control.
650 0 _aHealth services administration
_zGreat Britain.
650 0 _aTotal quality management in human services
_zGreat Britain.
710 2 _aEuropean Foundation for Quality Management.
887 0 _aBook
999 _c74839
_d74839