| 000 | 01526cam a2200397 a 4500 | ||
|---|---|---|---|
| 001 | BDZ0012932801 | ||
| 003 | StDuBDS | ||
| 005 | 20230131143352.0 | ||
| 008 | 110624s2012 nyua b 001 0 eng d | ||
| 020 | _a9780071775304 (cased) | ||
| 020 |
_a9780071771320 (pbk.) : _c�13.99 |
||
| 040 |
_aStDuBDS _beng _cStDuBDS _dUk _dStDuBDSZ _dUtOrBLW |
||
| 050 | 0 | 0 |
_aBF637.C45 _bC78 2012 |
| 082 | 0 | 4 |
_a153.6 _222 |
| 082 | 0 | 0 |
_a153.6 _223 |
| 082 | 4 | _a153.6 | |
| 100 | _aPatterson, Kerry [1946-] | ||
| 245 | 0 | 0 |
_aCrucial conversations : _btools for talking when stakes are high / _cby Kerry Patterson ... [et al.]. |
| 250 | _a2nd ed. | ||
| 260 |
_aNew York : _bMcGraw-Hill Professional ; _aLondon : _bMcGraw-Hill [distributor], _cc2012. |
||
| 300 |
_axviii, 244 p. : _bill, ; _c24 cm. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 500 | _aPrevious ed.: 2002. | ||
| 500 |
_aFormerly CIP. _5Uk |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 520 | 8 | _a'Crucial Conversations' offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically or legally charged situations that can arise in their professional and personal lives. | |
| 650 | 0 | _aConversation. | |
| 650 | 0 | _aInterpersonal communication. | |
| 650 | _aInterpersonal Communication | ||
| 650 | _aInterpersonal Relations | ||
| 650 | _aInterprofessional Relations | ||
| 700 | 1 |
_aPatterson, Kerry, _d1946- |
|
| 887 | 0 | _aBook | |
| 999 |
_a2011026451 _c74493 _d74493 |
||
| 883 |
_h32175 _gThomas Veale |
||