| 000 | 01006nam a22002775 4500 | ||
|---|---|---|---|
| 001 | BDZ0005844892 | ||
| 003 | StDuBDS | ||
| 005 | 20230131145327.0 | ||
| 008 | 030516s2003 ie | o000 ||eng d | ||
| 020 |
_a9781902448954 : _cNo price |
||
| 040 |
_aIeDuTC _dUk _dStDuBDSZ _dUtOrBLW |
||
| 082 | _a658 | ||
| 100 | 1 | _aO'Riordan, Joanna. | |
| 245 | 1 | 0 |
_aDeveloping an effective internal customer service ethos / _cJoanna O'Riordan, Peter C. Humphreys. |
| 260 |
_aDublin : _bInstitute of Public Administration, _c2003. |
||
| 300 |
_axii, 57 p. ; _c22cm. |
||
| 440 | 0 |
_aCPMR discussion paper, _x1393-6190 ; _v24 |
|
| 490 |
_aCPMR discussion paper, _v24 |
||
| 504 | _aIncludes bibliographical references. | ||
| 650 | 0 |
_aAdministrative agencies _zIreland _xCustomer services. |
|
| 650 | 0 |
_aCustomer services _zIreland. |
|
| 700 | 1 | _aHumphreys, Peter C. | |
| 710 | 1 |
_aIreland. _bCommittee for Public Management Research. |
|
| 710 | 2 | _aInstitute of Public Administration (Ireland) | |
| 887 | 0 | _aBook | |
| 999 |
_a006642384 _c73876 _d73876 |
||
| 883 |
_h32175 _gThomas Veale |
||