000 01620cam a2200361ua 4500
001 BDZ0005213615
003 StDuBDS
005 20190705172120.0
008 040126s2003 enka || 001 ||eng d
010 _a2003045312
020 _a9780750676014 :
_c£30.00
020 _a0750676019
040 _aDLC
_cDLC
_dUk
_dStDuBDSZ
082 0 4 _a658.3124
_222
100 1 _aPhillips, Jack J.,
_d1945-
245 1 0 _aReturn on investment in training and performance improvement programs /
_cJack J. Phillips.
250 _a2nd ed.
260 _aAmsterdam ;
_aLondon :
_bButterworth-Heinemann,
_cc2003.
300 _axvii, 375 p. :
_bill. ;
_c24 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
490 1 _aImproving human performance series
500 _aPrevious ed.: Houston, Tex. : Gulf, c1997.
504 _aIncludes bibliographical references and index.
520 8 _aThe second edition of this book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Phillips provides you with the tools to identify the key indicators for measurement and how to measure them effectively.
650 0 _aEmployees
_xTraining of
_xEvaluation
_vHandbooks, manuals, etc.
650 0 _aRate of return
_vHandbooks, manuals, etc.
830 0 _aImproving human performance series.
856 4 2 _uhttp://www.loc.gov/catdir/description/els031/2003045312.html
_zPublisher description
856 4 1 _uhttp://www.loc.gov/catdir/toc/els031/2003045312.html
_zTable of contents
887 0 _aBook
999 _c68185
_d68185