000 00519cam a2200181 4500
001 u18328
003 SIRSI
008 000000n1998 000 0 eng u
050 _aIRL OMB TXM
082 0 _a658.315
110 1 _aIreland
_bOffice of the Ombudsman
_970676
245 1 0 _aSettling complaints
_bthe Ombudsman's guide to internal complaints systems
260 _aDublin
_bOffice of the Ombudsman
_c1998
300 _a11 p.
650 1 4 _aComplaints Procedures
_966028
651 4 _aIreland
_930274
596 _a1 2 3 4
999 _c32495
_d32495