000			01346cam a2200205 4500
999			_c19080 _d19080
001			u23860
003			SIRSI
005			20191220092508.0
008			130307n 000 0 eng u
020			_a9781591397755
082			_a658.406
100	1		_aCohen, Elaine L. _913621
245	1	4	_aThe heart of change field guide : _btools and tactics for leading change in your organization / _cDan S. Cohen.
246	3	0	_aTools and tactics for leading change in your organization
260			_aBoston, Mass. : _bHarvard Business School Press, _cc2005.
300			_axiv, 239 p. : _bill. ; _c24 cm.
505	0		_aIntroduction -- Step one: Increase urgency- getting people to say "let's do something" -- Step two: Build guiding teams- finding the right people to make change happen -- Step three: Get the vision right- seeing the future -- Step four: Communicate for buy-in- getting the message right and keeping it right -- Step five: Enable action- breaking the barriers to change -- Step six: Create short-term wins-we all need to see and feel that we are making progress -- Step seven: Don't let up- being persistant is hard work -- Step eight: Make it stick- weaving the new behavior into the fabric of the organization -- The final module: Getting back to go and change readiness.
650	1	0	_aOrganizational change. _919282
942			_2ddc _c4WK