000 01488cam a2200385 a 4500
001 BDZ0007150645
003 StDuBDS
005 20230130165307.0
008 050113s2004 enk b 001 0 eng d
020 _a9780954614515 (pbk.) :
_cNo price
020 _a0954614518 (pbk.)
035 _a(OCoLC)57503670
040 _aDNLM
_beng
_cNLM
_dQCL
_dMUQ
_dYDXCP
_dCGC
_dUk
_dStDuBDSZ
042 _apcc
049 _aERNA
082 0 4 _a617.6068
_222
092 _a617.6
100 1 _aKay, Elizabeth J.
245 1 0 _aCommunication and the dental team /
_cE.J. Kay and S.R. Tinsley.
260 _aLondon :
_bStephen Hancocks,
_cc2004.
300 _avi, 150 p. ;
_c21 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
504 _aIncludes bibliographical references and index.
520 8 _aAn essential guide to dealing with patients and work colleagues in the dental team, this book is written for the dental team and is filled with practical examples of good and bad communication techniques. It introduces the reader to neuro-linguistic programming and contains case histories to 'test the team'.
650 0 _aCommunication in dentistry.
650 1 2 _aDentist-Patient Relations
650 2 2 _aInterpersonal Relations
650 2 2 _aGeneral Practice, Dental
650 2 2 _aCommunication
700 1 _aTinsley, Stella.
907 _a.b15446268
_b18-12-18
_c01-02-07
998 _acuh
_b01-04-09
_cm
_da
_en
_feng
_genk
_h0
999 _c109070
_d109070
883 _h32175
_gThomas Veale