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Communication in nursing / Julia Balzer Riley.

By: Material type: TextTextPublication details: St. Louis, Missouri : Elsevier, c2012.Edition: Seventh edDescription: xiv, 354 p. : ill. ; 24 cmISBN:
  • 9780323083348 (pbk. : alk. paper)
Subject(s): Genre/Form: DDC classification:
  • 610.730699 23
  • 610.730699
  • LGHEDU RT86.3.R55 2012
LOC classification:
  • RT86.3 .B34 2012
Contents:
Responsible, assertive, caring communication in nursing -- The client-nurse relationship : a helping relationship -- Solving problems together -- Understanding each other : communication and culture -- Working together in groups -- The changing world of electronic communication -- Warmth -- Respect -- Genuineness -- Empathy -- Self-disclosure -- Specificity -- Asking questions -- Expressing opinions -- Humor -- Spirituality -- Requesting support -- Overcoming evaluation anxiety -- Feedback -- Relaxation -- Imagery -- Positive self-talk --Confrontation -- Refusing unreasonable requests -- Communicating assertively and responsibly with distressed clients and colleagues -- Communicating assertively and responsibly with aggressive clients and colleagues -- Communicating assertively and responsibly with unpopular clients -- Managing team conflict assertively and responsibly -- Communicating at the end of life -- Continuing the commitment.
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Holdings
Item type Current library Home library Shelving location Call number Copy number Status Date due Barcode Item holds
4 Week Loan St. Conal’s Hospital, Letterkenny St. Conal’s Hospital, Letterkenny Letterkenny University Hospital Library RT86.3.R55 2012 (Browse shelf(Opens below)) Available B05368
4 Week Loan St. Luke's General Hospital Kilkenny St. Luke's General Hospital Kilkenny Open Shelves 610.730699 (Browse shelf(Opens below)) 1 Available 030456
Total holds: 0

Includes bibliographical references and index.

Responsible, assertive, caring communication in nursing -- The client-nurse relationship : a helping relationship -- Solving problems together -- Understanding each other : communication and culture -- Working together in groups -- The changing world of electronic communication -- Warmth -- Respect -- Genuineness -- Empathy -- Self-disclosure -- Specificity -- Asking questions -- Expressing opinions -- Humor -- Spirituality -- Requesting support -- Overcoming evaluation anxiety -- Feedback -- Relaxation -- Imagery -- Positive self-talk --Confrontation -- Refusing unreasonable requests -- Communicating assertively and responsibly with distressed clients and colleagues -- Communicating assertively and responsibly with aggressive clients and colleagues -- Communicating assertively and responsibly with unpopular clients -- Managing team conflict assertively and responsibly -- Communicating at the end of life -- Continuing the commitment.

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