Communication in nursing / Julia Balzer Riley.
Material type: TextPublication details: St. Louis, Missouri : Elsevier, c2012.Edition: Seventh edDescription: xiv, 354 p. : ill. ; 24 cmISBN:- 9780323083348 (pbk. : alk. paper)
- 610.730699 23
- 610.730699
- LGHEDU RT86.3.R55 2012
- RT86.3 .B34 2012
Item type | Current library | Home library | Shelving location | Call number | Copy number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|---|
4 Week Loan | St. Conal’s Hospital, Letterkenny | St. Conal’s Hospital, Letterkenny | Letterkenny University Hospital Library | RT86.3.R55 2012 (Browse shelf(Opens below)) | Available | B05368 | ||||
4 Week Loan | St. Luke's General Hospital Kilkenny | St. Luke's General Hospital Kilkenny | Open Shelves | 610.730699 (Browse shelf(Opens below)) | 1 | Available | 030456 |
Includes bibliographical references and index.
Responsible, assertive, caring communication in nursing -- The client-nurse relationship : a helping relationship -- Solving problems together -- Understanding each other : communication and culture -- Working together in groups -- The changing world of electronic communication -- Warmth -- Respect -- Genuineness -- Empathy -- Self-disclosure -- Specificity -- Asking questions -- Expressing opinions -- Humor -- Spirituality -- Requesting support -- Overcoming evaluation anxiety -- Feedback -- Relaxation -- Imagery -- Positive self-talk --Confrontation -- Refusing unreasonable requests -- Communicating assertively and responsibly with distressed clients and colleagues -- Communicating assertively and responsibly with aggressive clients and colleagues -- Communicating assertively and responsibly with unpopular clients -- Managing team conflict assertively and responsibly -- Communicating at the end of life -- Continuing the commitment.
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