Develop your interpersonal and self-management skills : a practical resource for healthcare administrative and clerical staff / Karen Stainsby ; foreword by Mari Robbins.
Material type: TextPublication details: Oxford : Radcliffe, c2007.Description: viii, 141 p. : ill. ; 25 cmISBN:- 9781846191077 (pbk.) :
- 610.696 22
- R727.3
Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
4 Week Loan | Roscommon University Hospital | Roscommon University Hospital | Library Roscommon | 610.696/STA (Browse shelf(Opens below)) | Available | RC01560 |
Includes bibliographical references (p. 132-136) and index.
Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).
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