People skills / Neil Thompson.
Material type: TextPublisher: London : New York, NY : Palgrave Macmillan, 2015Edition: Fourth editionDescription: xix, 303 pages ; 24 cmContent type:- text
- unmediated
- volume
- 9781137467553 (pbk.) :
- 302 23
- HM1106 .T46 2015
Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
4 Week Loan | Sligo University Hospital | Sligo University Hospital | Sligo University Hospital - Loan Stock | 658.3 (Browse shelf(Opens below)) | Available | 06780 | |||
4 Week Loan | St. Conal’s Hospital, Letterkenny | St. Conal’s Hospital, Letterkenny | Letterkenny University Hospital Library | HM1106.T46 2015 (Browse shelf(Opens below)) | Available | B05988 |
Formerly CIP. Uk
Includes bibliographical references and index.
Machine generated contents note: -- PART I: PERSONAL EFFECTIVENESS -- 1. Self-Awareness -- 2. Time Management -- 3. Stress Management -- 4. Information Management -- 5. Assertiveness -- 6. Beating The Bully -- 7. Using Supervision -- 8. Being Creative -- 9. Continuous Professional Development -- 10. Being Realistic And Resilient -- PART II: INTERACTION SKILLS -- 11. Valuing Diversity -- 12. Verbal Communication -- 13. Nonverbal Communication -- 14. Written Communication -- 15. Interviewing -- 16. Influencing Skills -- 17. Leadership -- 18. Handling Feelings -- 19. Managing Conflict -- 20. Multidisciplinary Working -- PART III: INTERVENTION SKILLS -- 21. Anti-Discriminatory Practice -- 22. Being Systematic -- 23. Assessment -- 24. Planning -- 25. Decision Making -- 26. Managing Risk -- 27. Review And Evaluation -- 28. Ending -- 29. Responding To Trauma: Promoting Healing And Recovery -- 30. Reflective Practice.
"This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions"-- Provided by publisher.
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