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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news / Robert Buckman.

By: Material type: TextTextPublication details: Baltimore : Johns Hopkins University Press, 2010.Description: xiii, 143 p. : ill. ; 24 cm. + 1 DVD (4 3/4 in.)Content type:
  • text
Media type:
  • computer
Carrier type:
  • computer disc
ISBN:
  • 9780801895579 (hardcover : alk. paper)
  • 080189557X (hardcover : alk. paper)
  • 9780801895586 (pbk. : alk. paper)
  • 0801895588 (pbk. : alk. paper)
Subject(s): DDC classification:
  • 610.696 22
LOC classification:
  • R727.3 .B835 2010
NLM classification:
  • 2010 G-848
  • W 62
Contents:
Some "can't go wrong" tips -- Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol -- Managing conflict and escalation : the HARD protocol -- Giving information effectively : the SAFER protocol -- Some particularly difficult conversations -- Conclusion : putting it all together and making a difference in communication.
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Holdings
Item type Current library Home library Call number Status Date due Barcode Item holds
4 Week Loan Midland Regional Hospital Library Mullingar Midland Regional Hospital Library Mullingar 616 BUC (Browse shelf(Opens below)) Available MT13536
Total holds: 0

Includes bibliographical references and index.

Some "can't go wrong" tips -- Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol -- Managing conflict and escalation : the HARD protocol -- Giving information effectively : the SAFER protocol -- Some particularly difficult conversations -- Conclusion : putting it all together and making a difference in communication.

System requirements: Standard DVD player or on your computer with Microsoft Windows 98, 2000, XP, Vista, 7 or later operating system or an Apple Mac OS 8.1 or later operating system, with the following minimum system requirements: P3 700 MHz processor, 128 MB of RAM, 100 MB of free hard disk space, 102x768 screen resolution, DVD-ROM drive. Some computers with Windows XP may require an MPEG decoder.

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