Patient safety : investigating and reporting serious clinical incidents / Russell Kelsey, MB.MS, MRCGP.

Includes index.

At a time of increasing regulatory scrutiny and medico-legal risk, managing serious clinical incidents within primary care has never been more important. Failure to manage appropriately can have serious consequences both for service organisations and for individuals involved. This book provides real practical and detailed guidance on how to conduct incident investigations in primary care. It explains how to recognise a serious clinical incident, how to conduct a root cause analysis investigation, and how and when duty of candour applies. As well as covering the technical aspects of serious incident recognition and report writing, the book includes a wealth of practical advice and top tips, including how to manage the common pitfalls in writing reports. It has practical advice as well as some new and innovative tools to help make the RCA process easier to follow.