The medical interview : the three function approach / Steven A. Cole, Julian Bird.

Includes bibliographical references and index.

Learning to Interview Using the Three Function Approach: Introduction and Overview -- Three Functions: The Basic Model -- Function One: Build the Relationship -- Function Two: Assess and Understand -- Function Three: Collaborate for Management -- Ten Common Concerns -- Opening the Interview -- Chief Complaint, Problem Survey, Patient's Perspective, and Agenda Setting -- History of Present Illness -- Past Medical History -- Family History -- Patient Profile and Social History -- Review of Systems -- Mental Status -- Presentation and Documentation -- Understanding Chronic Illness: Normal Reactions -- Understanding Chronic Illness: Maladaptive Reactions -- Communicating with Patients with Chronic Illness -- Health Literacy and Communicating Complex Information for Decision Making -- Sexual Issues in the Interview -- Interviewing Elderly Patients -- Culturally Competent Medical Interviewing -- Family Interviewing -- Troubling Personality Styles and Somatization -- Communicating with the Psychotic Patient -- Breaking Bad News -- Sharing Difficult or Bad News: A Nine-Step Process of Transformation -- Disclosure of Medical Errors and Apology -- Risky Drinking and Interviewing About Alcohol Use -- Nonverbal Communication -- Use of the Self in Medical Care -- Using Psychological Principles in the Medical Interview -- Integrating Structure and Function: Diagnostic Reasoning, Clinical Inference, Communication Flexibility, and Rules.

The Medical Interview by Drs. Steven A. Cole and Julian Bird equips you to communicate effectively with your patients so you can provide optimal care! This best-selling, widely adopted resource presents a practical, systematic approach to honing your basic interviewing skills and managing common challenging communicating situations. Its Three-Function Approach - "Build the Relationship," "Assess and Understand," and Collaborative Management" offers straightforward tasks, behaviors, and skills that can be easily mastered, making this an ideal learning tool for beginners and a valuable reference for experienced healthcare professionals. Effectively meet a full range of communication challenges including language and cultural barriers, sexual issues, elderly patients, breaking bad news, and non-adherence.

Print version record.

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