TQM in action : a practical approach to continuous performance improvement / John Pike and Richard Barnes.
Material type: TextPublication details: London : Chapman & Hall, 1996.Edition: 2nd edDescription: xii, 362 p. : ill. ; 24 cmISBN:- 9780412715303 (pbk.) :
- 0412715309 (pbk) :
- 658.401 21
- HD62.15 .P45 1996
Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
4 Week Loan | St. Conal’s Hospital, Letterkenny | St. Conal’s Hospital, Letterkenny | Letterkenny University Hospital Library | HD62.15.P55 1996 (Browse shelf(Opens below)) | Available | B00136 |
Previous ed.: 1994.
Includes index.
TQM in action aims to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. This edition contains 20 percent new material.
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