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Crucial conversations : tools for talking when stakes are high / by Kerry Patterson ... [et al.]. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : McGraw-Hill Professional ; McGraw-Hill [distributor], c2012
Availability: Items available for loan: HLI HQ [Dr. Steevens Hospital Dublin] (1)Call number: 153.6 PAT . Mayo University Hospital (1)Call number: 302.22/PAT. Portiuncula University Hospital (1)Call number: 302.22/PAT. Roscommon University Hospital (1)Call number: 302.22/PAT. Sligo University Hospital (1)Call number: 302.2. University Hospital Galway (1).

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Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior / by Kerry Patterson, Joseph Grenny, Ron Mcmillan, Al Switzler, David Maxfield. by
Edition: 2nd edition.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : McGraw-Hill, 2013
Availability: Items available for loan: Mayo University Hospital (1)Call number: 302.22/PAT. Portiuncula University Hospital (1)Call number: 302.22/PAT. Roscommon University Hospital (1)Call number: 302.22/PAT. University Hospital Galway (1)Call number: 302.22/PAT.

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Crucial conversations / Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory. by
Edition: 3rd edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : McGraw Hill, [2022]
Availability: Items available for loan: University Hospital Kerry (1)Call number: 153/GRE.

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