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People matter : complaints matter: a framework for the enhanced and effective handling of complaints in the eastern region / Eastern Regional Health Authority by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dublin Eastern Regional Health Authority 2003
Online access:
Availability: Items available for loan: HLI HQ [Dr. Steevens Hospital Dublin] (1)Call number: 353.6. Items available for reference: Digital Items: Not for loan (1)Call number: E-DOCS. HLI HQ [Dr. Steevens Hospital Dublin]: Not for loan (1)Call number: 210152.

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The Health Boards Executive customer service charter by
Material type: Continuing resource Continuing resource; Format: print
Publication details: Tullamore HeBE 2003
Online access:
Availability: Items available for reference: Digital Items: Not for loan (1)Call number: EDOCS.

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Customer charter / The Health Insurance Authority by
Material type: Continuing resource Continuing resource; Format: print
Publication details: Dublin HIA [200?]
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Availability: Items available for reference: Digital Items: Not for loan (1)Call number: EDOCS.

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Customer service strategy 2008 / Health Service Executive by
Material type: Continuing resource Continuing resource; Format: print
Publication details: Dublin HSE 2008
Other title:
  • Your service your say customer service strategy 2008
Online access:
Availability: Items available for loan: Connolly Hospital Dublin (1)Call number: R32DM. Items available for reference: Digital Items: Not for loan (1)Call number: EDOCS.

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