Return on investment in training and performance improvement programs / Jack J. Phillips.
Material type: TextSeries: Improving human performance seriesPublication details: Amsterdam ; London : Butterworth-Heinemann, c2003.Edition: 2nd edDescription: xvii, 375 p. : ill. ; 24 cmContent type:- text
- unmediated
- volume
- 9780750676014 :
- 0750676019
- 658.3124 22
Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
4 Week Loan | Merlin Park University Hospital, Galway | Merlin Park University Hospital, Galway | Library Merlin Pk Galway | 658.3/PHI (Browse shelf(Opens below)) | Available | GM02431 |
Previous ed.: Houston, Tex. : Gulf, c1997.
Includes bibliographical references and index.
The second edition of this book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Phillips provides you with the tools to identify the key indicators for measurement and how to measure them effectively.
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