Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen.
Material type: TextPublication details: London : Penguin, 2000.Description: xxi, 250p. ; 20 cmISBN:- 9780140277821 (pbk.) :
- 158.2 21
- 302.346
- BF637.C45
- TUP U
Item type | Current library | Home library | Shelving location | Call number | Copy number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|---|
4 Week Loan | Merlin Park University Hospital, Galway | Merlin Park University Hospital, Galway | Library Merlin Pk Galway | 158.2/STO (Browse shelf(Opens below)) | Available | GM00542 | ||||
4 Week Loan | Wexford General Hospital | Wexford General Hospital | Open Shelves | 302.346 (Browse shelf(Opens below)) | 1 | Not for Loan | 028434 |
Total holds: 0
Originally published: London: Viking, 1999.
Difficult Conversations presents a useful step-by-step guide on how to deal with the most challenging conversations. Also, more often than not, dealing constructively with tough topics deepens a relationship.
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