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Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen.

By: Contributor(s): Material type: TextTextPublication details: London : Penguin, 2000.Description: xxi, 250p. ; 20 cmISBN:
  • 9780140277821 (pbk.) :
Subject(s): DDC classification:
  • 158.2 21
  • 302.346
LOC classification:
  • BF637.C45
  • TUP U
Summary: Difficult Conversations presents a useful step-by-step guide on how to deal with the most challenging conversations. Also, more often than not, dealing constructively with tough topics deepens a relationship.
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Holdings
Item type Current library Home library Shelving location Call number Copy number Status Date due Barcode Item holds
4 Week Loan Merlin Park University Hospital, Galway Merlin Park University Hospital, Galway Library Merlin Pk Galway 158.2/STO (Browse shelf(Opens below)) Available GM00542
4 Week Loan Wexford General Hospital Wexford General Hospital Open Shelves 302.346 (Browse shelf(Opens below)) 1 Not for Loan 028434
Total holds: 0

Originally published: London: Viking, 1999.

Difficult Conversations presents a useful step-by-step guide on how to deal with the most challenging conversations. Also, more often than not, dealing constructively with tough topics deepens a relationship.

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