TY - BOOK AU - Egan, Gerard. TI - The Skilled Helper: a problem-management approach to helping SN - 0-534-21294-8 AV - BF637.C6 E39 1994 U1 - 158.9 EGAN PY - 1994/// CY - Pacific Grove, Calif. PB - Brooks/Cole Pub. Co. KW - Brooks/Cole Pub. Co KW - Widely acclaimed for its action-oriented, three-stage model for helping, this fifth edition offers new insights to help facilitate client change. Emphasis on reducing client inertia and motivating client action; also explores the ""shadow side""--the reality that some clients cannot be reached KW - Counseling N1 - Building the helping relationship: values in action; A bias toward action. Basic communication skills for helping: Communication skills I: attending and listening; Communication skills II: basic empathy and probing. Stage I of the helping model and advanced communication skills. Stage I: helping clients identify and carify problem situations: Helping clients tell their stories; Helping clients challenge themselves; Communication skills III: skills and guidelines for effective challenging; Leverage - helping clients work on the right things. Helping clients develop programs for constructive change: Perspectives and skills for constructing a better future; A better future - what do you want? Choices and commitment; Strategies - what do clients need to do to get what they want? Best-fit strategies - what actions are best for the client? Making things work - helping clients get what they want and need; Includes bibliographical references (p. 329-340) and indexes ER -