TY - BOOK AU - StPierre,Michael AU - Hofinger,Gesine AU - Simon,Robert TI - Crisis management in acute care settings: human factors and team psychology in a high-stakes environment SN - 9783319414256 PY - 2016///] CY - [Cham] PB - Springer KW - Critical Care KW - organization & administration KW - Emergency Medical Services KW - Group Processes KW - Medical Errors KW - prevention & control KW - Patient Care Team KW - Personnel Management KW - methods N1 - Includes bibliographical references and index; Part I Basic Principles: Error, Complexity, and Human Behavior -- The Human Factors: Errors and Skills -- The Challenge of Acute Healthcare -- The Nature of Error -- The Psychology of Human Action -- Part II Individual Factors of Behavior -- Human Perception: The Way We See Things -- Information Processing and Mental Models: World Views -- Goals and Plans: Turning Points for Success -- Attention: The Focus of Consciousness -- Stress -- Strategies for Action: Ways to Achieve Good Decisions -- Part III The Team -- The Key to Success: Teamwork -- Speech Is Golden: Communication -- Leadership -- Part IV Error and Safety in Organizations -- Organization, Errors, and Safety -- Strategies for Patient Safety -- Learning for Safety; Also issued online UR - https://link.springer.com/book/10.1007/978-3-319-41427-0 ER -