TY - BOOK AU - Caplan,Janice ED - Chartered Institute of Personnel and Development. TI - Coaching for the future: how smart companies use coaching and mentoring SN - 9780852929582 (pbk.) : AV - HF5549.5.T7 U1 - 658.3124 22 PY - 2003/// CY - London PB - Chartered Institute of Personnel and Development KW - Employees KW - Training of KW - Mentoring in business N1 - Includes bibliographical references (p. 171-172) and index N2 - Janice Caplan's handbook is based upon her experiences in training, recruitment and mentoring in a wide range of organizations. It is a complete and concise guide to all aspects of coaching staff ER -