Kruse, Kevin,  1967- 
Technology-based training :  the art and science of design, development, and delivery /  Kevin Kruse, Jason Keil.   - San Francisco :  Jossey-Bass/Pfeiffer,  c2000.   - xvi, 395 p. :  ill.  24 cm. +  1 computer laser optical disc (4 3/4 in.)