TY - BOOK AU - Gillen,Terry ED - Institute of Personnel and Development. TI - The appraisal discussion T2 - Management shapers SN - 9780852927519 (pbk.) : U1 - 658.3125 21 PY - 1998/// CY - London PB - Institute of Personnel and Development KW - Employees KW - Rating of KW - Interviewing N1 - Originally published: 1995 N2 - One in a series of guides offering expert advice for managers, this book shows how to make appraisal a productive and motivating experience for all levels of performer ER -