TY - BOOK AU - Spiers,John ED - Institute of Economic Affairs. TI - Patients, power and responsibility: the first principles of consumer-driven reform SN - 9781857759242 (pbk.) : AV - RA399 U1 - 362.1068 21 PY - 2003/// CY - Abingdon PB - Radcliffe Medical KW - Patient satisfaction KW - Great Britain KW - Health services administration KW - Patient Satisfaction KW - Health Services Administration KW - Health Care Reform KW - United Kingdom N1 - Published in association with the Institute of Economic Affairs; Includes bibliographical references and index N2 - This work explores how to place 'patients-as-consumers' to facilitate good patient care. It looks at the principles of good medical care, and describes the approaches that could be taken to offer a credible and realistic agenda for change ER -