TY  - BOOK
AU  - Cooper, Nicola
AU  - Cooper,Nicola
AU  - Frain,John
TI  - ABC of clinical communication
SN  - 9781119246985 (pbk.) :
AV  - R118 .A3 2018
U1  - 610.696 23
PY  - 2018///
CY  - Hoboken, NJ
PB  - Wiley Blackwell
KW  - Communication in medicine
KW  - Patient-centered health care
KW  - Medical personnel and patient
KW  - Professional-Patient Relations
KW  - Communication
KW  - Clinical Medicine
N1  - Includes bibliographical references and index
N2  - Clinical communication underpins safe patient care. The effective health professional sees illness through the patient's eyes and understands what matters most to him or her. Effectiveness means gathering hard clinical data about the physical changes affecting the patient, understanding why the patient is concerned, conveying this to other health care professionals and involving the patient at every stage of management decisions. The evidence for good clinical communication is well established, although there are challenges. While listening is the basis of sound diagnosis and clinical reasoning, its absence affects patient outcomes particularly when patients are not permitted to make their concerns known or when there are gaps in information flow or communication between the professionals caring for them
ER  -