TY - BOOK AU - Blanchard,Kenneth H. AU - O'Connor,Michael J. AU - Ballard,Jim AU - O'Connor, Michael TI - Managing by values SN - 9781576752746 (pbk) : U1 - 658.400973 22 PY - 1997/// CY - San Francisco, Calif., London PB - Berrett-Koehler, McGraw-Hill [distributor] KW - Quality of work life KW - United States KW - Corporate culture KW - Organizational change N1 - Formerly CIP N2 - The authors present a list of 'Fortunate 500' companies - companies defined not by size or volume of profits, but by the quality of service available to customers and the quality of life for employees - and provide a new way of measuring success ER -