TY - BOOK AU - Harvey,Nicholas TI - Effective communication SN - 9780717132492 (pbk.) : U1 - 302.2 21 PY - 2002/// CY - Dublin PB - Gill & Macmillan KW - Communication KW - Communication Skills N1 - Includes bibliographical references (p. 248-249) N2 - This text is aimed at PLC students who are taking the FETAC (formerly NCVA) level 2 Communications Module. It deals with a broad range of topics focusing primarily on the four main communication skills of listening, speaking, reading and writing ER -