TY  - BOOK
AU  - Ovretveit,John
TI  - Health service quality: an introduction to quality methods for health services
SN  - 9780632032792 (pbk) :
U1  - 362.10685 20
PY  - 1992///
PB  - Blackwell Scientific
KW  - Health Services
KW  - Quality Assurance, Health Care-Organization & Administration
N2  - Introduces quality methods and outlines an approach to quality developed for health services. The book draws on consultancy research, and although primarily aimed at the UK, may be of use to US and European health services
ER  -