TY  - BOOK
AU  - Kenney,Charles
TI  - A leadership journey in health care: Virginia Mason's story 
SN  - 9781482299687 (hbk.) :
AV  - RA971 
U1  - 362.1068 23
PY  - 2015///]
CY  - Boca Raton
PB  - CRC Press
KW  - Virginia Mason Medical Center
KW  - Management
KW  - Hospitals
KW  - Administration
KW  - Waste minimization
KW  - Hospital Administration
KW  - Total Quality Management
KW  - Leadership
KW  - Organizational Innovation
KW  - Delivery of Health Care
KW  - organization & administration
KW  - Washington
N1  - "A Productivity Press book."; Includes bibliographical references and index
N2  - Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Medical Center (VMMC) has improved quality, safety, patient experience of care, and affordability. This volume supplies an inside look at process improvement from a leader in applying lean methods to health care. It presents key lessons learned as well as best practices developed at VMMC during its 12-year process improvement journey
ER  -