TY - BOOK AU - Howkins,Elizabeth AU - Thornton,Cynthia ED - Royal College of Nursing (Great Britain) TI - Managing and leading innovation in health care T2 - Six steps to effective management SN - 9780702025525 (pbk.) : AV - RA241 U1 - 362.10680941 21 PY - 2002/// CY - London PB - Bailli�ere Tindall KW - Health services administration KW - Great Britain KW - Health care reform KW - National Health Service (Great Britain) KW - Management KW - Nursing KW - organization & administration KW - Creativity KW - Leadership KW - Organizational Innovation KW - Quality of Health Care KW - Nurses Instruction N1 - Includes index; Includes bibliographical references and index N2 - The introduction of a plethora of health policy initiatives by the government as a response to increasingly empowered NHS patients who express their dissatisfaction with the service has created a need for creativity and innovation on the part of health service personnel. These papers discuss this pressing issue ER -