TY  - BOOK
AU  - Phillips,Jack J.
TI  - Return on investment in training and performance improvement programs
T2  - Improving human performance series
SN  - 9780750676014 :
U1  - 658.3124 22
PY  - 2003///
CY  - Amsterdam, London
PB  - Butterworth-Heinemann
KW  - Employees
KW  - Training of
KW  - Evaluation
KW  - Handbooks, manuals, etc
KW  - Rate of return
N1  - Previous ed.: Houston, Tex. : Gulf, c1997; Includes bibliographical references and index
N2  - The second edition of this book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Phillips provides you with the tools to identify the key indicators for measurement and how to measure them effectively
UR  - http://www.loc.gov/catdir/description/els031/2003045312.html
UR  - http://www.loc.gov/catdir/toc/els031/2003045312.html
ER  -