TY  - BOOK
AU  - Hargie,Owen
TI  - Skilled interpersonal communication: research, theory and practice 
SN  - 9780415432030 (hbk.) :
U1  - 302.2 22
PY  - 2011///
CY  - London
PB  - Routledge
KW  - Interpersonal communication
N1  - Previous ed.: 2003; Formerly CIP; Includes bibliographical references and index
N2  - This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating
ER  -