TY - BOOK AU - Townsend,John TI - The trainer's pocketbook SN - 9781903776162 (pbk.) : U1 - 658.312404 21 PY - 2003/// CY - Alresford PB - Management Pocketbooks KW - Training KW - Handbooks, manuals, etc N1 - Previous ed.: 2002; Includes bibliographical references N2 - This title takes a practical approach to all aspects of structuring and delivering a training course or seminar. It covers learning theory, learning environment, techniques for opening and closing the session, the right equipment and how to use it, preparation, delivery and group activities ER -