TY - BOOK AU - Campbell,Nancy TI - Writing effective policies and procedures: a step-by-step resource for clear communication SN - 9780814479605 AV - HD38.15 .C36 1998 U1 - 658.4/53 21 PY - 1998/// CY - New York PB - American Management Association KW - Management KW - Handbooks, manuals, etc KW - Business writing N1 - Includes index ER -