TY - BOOK AU - McKenna,K.J. ED - Ireland. ED - Ireland. TI - Strategy for managing work-related aggression and violence within the Irish Health Service SN - 9781906218164 (pbk.) U1 - 658.4053 22 PY - 2008/// CY - Dublin PB - Health Service Executive KW - Anger in the workplace KW - Management KW - Violence in the workplace KW - Prevention KW - Conflict management N1 - Title from cover; Includes bibliographical references ER -