TY - BOOK AU - Cameron,Esther AU - Green,Mike TI - Making sense of change management: a complete guide to the models, tools & techniques of organizational change SN - 0749440872 : U1 - 658.406 21 PY - 2004/// CY - London PB - Kogan Page KW - Organizational change KW - Change Management N1 - Includes bibliographical references and index N2 - Written for academics and professionals alike, this title is an attempt to make change easier. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome, rather than a dreaded concept ER -