TY - BOOK AU - Dawson,Patrick TI - Understanding organizational change: the contemporary experience of people at work SN - 9780761971597 (hbk.) : AV - HD58.8 U1 - 658.406 21 PY - 2002/// CY - London PB - SAGE KW - Organizational change N1 - Includes bibliographical references (p. [186]-200) and index N2 - Eschewing the hyperbole of many current management books Patrick Dawson uses the views and experiences of people from the shop floor to the upper reaches of executive management to further our understanding of complex organizational change processes ER -