TY  - BOOK
AU  - Moore,Christopher W.
TI  - The mediation process: practical strategies for resolving conflict 
SN  - 9780787964467 (pbk. : alk. paper)
AV  - HM1126 .M667 2003
U1  - 303.69 21
PY  - 2003///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Mediation
KW  - Conflict management
N1  - Previous ed.: 1996; Includes bibliographical references (p. 521-548) and indexes
UR  - http://www.loc.gov/catdir/bios/wiley047/2003001775.html
UR  - http://www.loc.gov/catdir/description/wiley0310/2003001775.html
UR  - http://www.loc.gov/catdir/toc/wiley031/2003001775.html
ER  -