TY  - BOOK
AU  - Mayer,Bernard S.
TI  - The dynamics of conflict: a guide to engagement and intervention 
SN  - 9780470613535 (cloth)
AV  - BF637.I48 M39 2012
U1  - 303.69 23
PY  - 2012///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Conflict (Psychology)
KW  - Conflict management
KW  - Negotiation
KW  - Problem solving
N1  - Previoused., 2000; Includes bibliographical references (p. 345-352) and index; Conflict -- The nature of conflict -- How people approach conflict -- Power and conflict -- Culture and conflict -- Engagement and intervention -- Resolving conflict -- Engaging conflict -- Communication -- Negotiation -- Working with impasse -- Mediation -- Other approaches to conflict intervention -- Why we intervene in conflict
ER  -