TY - BOOK AU - Nelson-Jones,Richard TI - Basic counselling skills: a helper's manual SN - 9780857024176 AV - QEQ U1 - 158.3 PY - 2012/// CY - London PB - SAGE KW - Counselling N1 - Previous ed.: 2007; Includes bibliographical references and index; PART ONE: INTRODUCTION Who Are Counsellors and Helpers? What Are Basic Counselling Skills? Helpers and Clients as Diverse Persons What You Bring to Counselling and Helping The Helping Relationship The Helping Process PART TWO: SPECIFIC COUNSELLING SKILLS Understanding the Internal Frame of Reference Showing Attention and Interest Paraphrasing and Reflecting Feelings Starting, Structuring and Summarizing Asking Questions Monitoring Offering Challenges and Feedback Self-Disclosing Managing Resistances and Making Referrals Facilitating Problem Solving Coaching, Demonstrating and Rehearsing Training Clients in Relaxation Improving Clients' Self Talk Improving Clients' Rules Improving Clients' Perceptions Negotiating Homework Conducting Middle Sessions Terminating Helping PART THREE: FURTHER CONSIDERATIONS Ethical Issues and Dilemmas Multicultural and Gender Aware Helping Getting Support and Being Supervised Becoming more Skilled Appendix 1: Annotated Bibliography Appendix 2: Professional Associations in Britain, Australia and America ER -