TY - BOOK AU - Fillingham,David TI - Lean healthcare: improving the patient's experience SN - 9781904235569 AV - HHN U1 - 362.1068 PY - 2008/// CY - West Sussex PB - Kingsham Press KW - Health Service Administration KW - Health Service Management KW - National Health Service N1 - Includes bibliographical references and index ER -