TY - BOOK AU - Ransom,Elizabeth R. AU - Joshi,Maulik S. TI - The healthcare quality book: vision, strategy, and tools SN - 9781567933017 AV - HHU Y U1 - 362.11068 PY - 2008/// CY - Chicago, IL PB - Heath Administration Press KW - Quality Assurance KW - Quality of Health Care KW - organization & administration KW - Health Services Administration KW - Total Quality Management KW - United States N1 - Includes bibliographical references and index ER -