TY - BOOK AU - Gordon,Judith R. TI - Organizational behavior: a diagnostic approach SN - 9780130328472 AV - TQ U1 - 658.3 PY - 2002/// CY - Upper Saddle River, NJ PB - Prentice Hall KW - Management KW - Management Structure KW - Management Theory KW - Innovation N1 - Previous ed. published: 1999; Includes bibliographical references and index; I. INTRODUCTION. 1. Setting the Stage. II. INDIVIDUALS IN ORGANIZATIONS. 2. Perception, Attribution, and Learning. 3. The Diverse Workforce: Individual Differences, Personality, and Career Development. 4. Motivation and Rewarding Employees. 5. Making Effective Decisions. III. GROUPS AND TEAMS IN ORGANIZATIONS. 6. Creating High Performing Work Groups and Teams. 7. Improving Communication. 8. Leading Effectively. 9. Diagnosing Power and Managing Conflict and Stress. 10. Managing Intergroup Behavior and Negotiating Effectively. IV. ORGANIZATIONS IN ACTION. 11. Building an Organizational Culture. 12. Structuring High-Performance Organizations. 13. Influences on Organizational Structure. 14. Managing Change in Organizations ER -