TY  - BOOK
AU  - Fisher,Roger
AU  - Shapiro,Daniel
TI  - Building agreement: using emotions as you negotiate
SN  - 9781905211081
AV  - TUP U 
U1  - 658.4052 
PY  - 2007///
CY  - London
PB  - Random House
KW  - Negotiation
N1  - Originally published: New York: Viking, 2005; London: Random House, 2006; Includes bibliographical references
ER  -