TY  - BOOK
AU  - Koprowska,Juliet
TI  - Communication and interpersonal skills in social work
SN  - 1844450198
AV  - QD 
U1  - 153.6 
PY  - 2005///
CY  - Exeter
PB  - Learning Matters
KW  - Social Work
KW  - Interpersonal Communications
N1  - Includes bibliographical references and index; Communication skills: don't they just come naturally? -- What do we know about effective communication -- The human face of social work: emotional communication -- Getting started -- Making progress and managing endings -- Communicating with children -- Working with families and groups -- Working with people with "special communication needs": communicative minorities -- Safety and risk: working with hostility -- The demands and rewards of interpersonal work
ER  -