TY - BOOK AU - O'Reilly,Emily ED - Office of the Ombudsman TI - Office of the Ombudsman annual report 2004 SN - 0755770854 SN - 1393192X PY - 2005/// CY - Dublin PB - Office of the Ombudsman KW - Annual Report KW - Public administration KW - Ireland N1 - 21st Annual Report of the Office of the Ombudsman ER -