TY - BOOK AU - Dwyer,Judith AU - Liang,Zhanming AU - Thiessen,Valerie TI - Project management in health and community services: getting good ideas to work SN - 9781760632816 U1 - 658.404 PY - 2019/// CY - Sydney PB - Allen & Unwin N1 - Cover -- Title Page -- Copyright -- Contents -- Glossary of terms -- List of figures, tables and cases -- About the authors -- Acknowledgements -- Introduction -- How to use this book -- 1 Why project management? -- What is a project? -- The project life cycle -- Projects in health and community services -- Research for this book -- Project management challenges -- Project success -- Model for success -- Summary -- Readings and resources -- 2 The industry, the organisation and project success -- The industry: complex, regulated-and still dynamic -- Project capability in organisations -- The Project Management Office -- Projects in government departments -- The project portfolio -- Summary -- Readings and resources -- 3 Understanding project management -- The terminology of project management -- The project life cycle -- Differentiating projects and programs -- Project management methods -- Project management tools -- Project management resources -- Project management skills and careers -- Project management courses and professional development -- Summary -- 4 The initiation phase: what do you want to do, and why? -- Where do good ideas come from? -- Getting to project goals -- Goals, purposes, problem statements and benefits -- Project scope and strategies -- Turning ideas into projects -- Planning and analysis methods -- In praise of opportunism -- Responding to grants and tenders -- Offering project tenders -- Summary -- Readings and resources -- 5 The project planning phase: what will you do, and how? -- Why plan at all? -- The project charter -- The project plan -- Planning for project assurance -- Project structures -- Planning for human resource needs -- Risk management -- Issue management -- The quality plan -- Communications planning -- Managing project change -- Organisational change management planning -- Planning project logistics; The project information system -- Planning for evaluation -- Tips for conducting project planning -- Summary -- Readings and resources -- 6 Planning for evaluation: assessing project performance -- What is evaluation, and why do it? -- Types of evaluation -- Evaluation approaches and design -- Evaluation in practice--challenges and learning -- Summary -- Readings and resources -- 7 Planning tools: scheduling,budgeting and the business case -- Work breakdown structure: tasks, sequencing and timing -- Estimating time, and using scheduling tools -- Budgeting -- The project business case -- Summary -- Readings and resources -- 8 The implementation phase 1: making it happen -- Getting started -- Leadership, motivation and teamwork -- Achieving sustainable change -- Summary -- Readings and resources -- 9 The implementation phase 2: controlling, completing, closing -- Control and monitoring during implementation -- When things go wrong: getting back in control -- Project completion -- Sustaining project outcomes -- Conclusion -- Summary -- Readings and resources -- Project templates -- References -- Index N2 - A fully updated edition of this accessible, practical and concise guide to managing projects in the health and community services environments ER -