TY - BOOK AU - Dekker,Sidney TI - Patient safety: a human factors approach SN - 9781439852255 (pbk. : alk.) PY - 2011/// CY - Boca Raton PB - CRC Press/Taylor & Francis Group KW - Safety Management KW - methods KW - Professional Competence KW - Medical Errors KW - prevention & control KW - Patient Care KW - Risk Assessment N1 - "CRC title"; Includes bibliographical references and index N2 - "With coverage ranging from the influence of professional identity in medicine and problematic nature of "human error", to the psychological and social features that characterize healthcare work, to the safety-critical aspects of interfaces and automation, this book spans the width of the human factors field and its importance for patient safety today. In addition, the book discusses topics such as accountability, just culture, and secondary victimization in the aftermath of adverse events and takes readers to the leading edge of human factors research today: complexity, systems thinking and resilience"--Provided by publisher ER -