TY  - BOOK
AU  - Balzer-Riley, Julia W.
AU  - Smith, Susan
TI  - Communications in nursing : communicating assertively & responsibly in nursing: a guidebook
SN  - 009806487
U1  - 610.730699 
PY  - 1996///
CY  - St. Louis, Mo.; London
PB  - Mosby
KW  - 2007-09-26
KW  - Nursing
KW  - Communicating
N2  - (EDN) 3rd ed. / Julia W. Balzer-Riley
ER  -